I.T. Services for Schools & Municipalities

Our Value:

  • Our IT Director is utilized to oversee all technology operations. They will prepare budgets, E-Rate/grant assistance, participate in department head meetings, manage techs, and more.

  • Our team of certified professionals designs, implements, and manages robust I.T. infrastructure. We prioritize creating a secure digital ecosystem for our clients. By utilizing an outsourced approach, we provide access to a dedicated team of I.T. experts who deliver tailored solutions while providing 24/7 network monitoring and alerts.

  • Our Virtual Office Is just one of the many features that set us apart. This office allows our customers to reach a live help desk tech who's ready to assist administration, employees, teachers, and students, with a click of a button.

  • We are part of your team, and we want it to feel that way, we will place single or multiple customer-focused techs across your district or town to proactively and efficiently address day-to-day issues making sure there is minimum interruption to your day

  • Allow our team of data specialists to manage your student information system and state reporting. When handling your SIS, Twin Lakes will prioritize data integrity, ensuring that accurate information is entered for all students and employees. Twin Lakes will also oversee the submission of all required state forms and address any errors that may arise, taking state reporting completely off your plate all while assisting our team with other data-related occurrences.

Our Approach:

  • Opportunity Assessment

    Our Opportunity Assessment delivers a comprehensive report on your technology landscape, highlighting areas for improvement and offering a contingency plan. You'll also receive a strategic budget plan, project forecast, and more to empower your decision making.

  • Full Service

    Experience our Full-Service outsourced model providing a fully certified and trained IT department at your fingertips. From IT Director to System Admin, Virtual Office, and Help Desk Techs, we've got you covered.

  • Co-Managed

    If you have a great Tech but need Director- level support for budgeting, department meetings, and other responsibilities, our Co- managed model is the perfect solution. We collaborate with your existing team to ensure seamless operations.

  • Project Based

    Have a big or small project coming up? We have your back. Our team is experienced in handling anything from a total network overhaul to a simple data migration.

Our Plans:

  • Virtual Office

    Ticketing System

    Dedicated Network Support and Security

    State Compliance

    Procurement Assistance

    Asset Inventory and Lifecycle Management

    Remote Monitoring Management

    Security Awareness Training

    Yearly Analytics and Reporting

  • Everything in Plan One Plus:

    Proactive In-person Support

    Assigned IT Director

    Short and Long-Term Budget Planning

    E-rate Assistance

    Teacher Tech Training

    Documentation of Policy and Procedures

    Semi-Annual Analytics and Reporting

K-12 Schools

Municipalities

  • Virtual Office

    Ticketing System

    DedicatedNetwork Support and Security

    State Compliance

    Procurement Assistance

    AssetInventory and Lifecycle Management

    Remote Monitoring Management

    Security Awareness Training

    Yearly Analytics and Reporting

  • Everything in Plan One Plus:

    Proactive In-person Support

    Assigned IT Relationship Manager

    Annual Strategic Planning

    Regular Check-ins

    Assigned IT Director

    Employee Group Tech Training

    Grant Assistance

    Short and Long-Term Budget Planning

    Semi-Annual Analytics and Reporting

“Our experience with Twin Lakes Technology was nothing short of fantastic. David and his team seamlessly filled a crucial gap in our staffing coverage during a particularly intense period of database provider transition. The member of their team assigned to us not only integrated effortlessly with our own team but also tackled essential yet often overlooked tasks that kept our operations running smoothly. Beyond his assigned duties, he provided invaluable insights and perspectives, serving as a valuable sounding board for our projects and procedures.”

John Snelling - IT Director, Indian Mountain School